Terms & Conditions

The following conditions are accepted by both buyer and seller.

Trade Only. All products and product information available on this web site are intended for qualified professional beauty therapists and nail technicians only and are for sale on a strictly business to business basis. Customers should be competent in using the products sold on this website. Miss Pink will not be held responsible for any injury or damages in use of our products. We reserve the right to ask for proof of professional status, and refuse the order if we believe the person not to be a trade customer. As a business user, it is your responsibility to ensure that you are insured for products that you are using. Products are not intended for sale to members of the general public. Please read the terms and condition carefully and do not hesitate to contact us if you require further information or clarification. If you do not accept these terms and conditions, please discontinue your purchase.DefinitionThese terms and conditions shall apply to every order for the purchase of goods made between the Seller and the Buyer to the exclusion of any other terms and conditions that the Buyer may wish to rely upon.The Contract between us

To make a purchase from our web site, you must complete the on-line registration form.

A binding contract for the sale and purchase of goods between you and us will only come into effect when we issue to you confirmation of order and an order reference number to the e-mail address provided by you on the registration form. We are not obliged to accept any order(s) you submit.
Prices

Are correct but are subject to alteration without prior notice. All prices will be exclusive of VAT at ruling rates and delivery costs.

Payment

Payment is due to the Company in full, prior to despatch of goods if a credit arrangement is not agreed beforehand. Further orders will not be dispatched whilst a balance is outstanding. Time for payment is of the essence.

Claims

Claims for loss or damage to goods in transit cannot be accepted unless the Company is advised within 24 hours of receipt of goods in the case of damages. The Company will not entertain claims made outside the stated time limits and any loss or damage will be deemed to have occurred after delivery to you.

Returned Goods

When goods have been not as expected, the Company may agree to their return on the following conditions.

• A request must be made to Miss Pink, within 3 days of receipt of goods
• Carriage charges will not be refunded.
• Returned goods will only be accepted where a Returns Authorisation has been given. The relevant reference number must be quoted on accompanying documentation. For your own protection, please obtain a receipt from the carrier as the Company accepts no responsibility for lost parcels.
• Goods which are given free, as part of an offer, are not exchangeable or refundable, unless the full offer is returned,
  subject to normal conditions.
• Faulty goods returned for testing can take up to 7 days.
• Special non-standard items cannot be returned
• Certain products cannot be returned for hygienic reasons

Your Statutory Rights are not affected.

Refunds are subject to a handling charge of 10% which will be deduced from the purchase price prior to making the refund.

Cancellation

Prior to despatch, cancellation will only be accepted on the following terms:

• 10% handling charge will be applied to standard items.

CANCELLATION AFTER DESPATCH CANNOT BE ACCEPTED.

Alterations

Any modifications to orders must be confirmed in writing by the Buyer and agreed in writing by the Company.
Delivery Charges and Timescales

Delivery charges and timescales vary depending on the type of products ordered, the service you select and the delivery address.

Delivery times are quoted in good faith. Miss Pink can accept no responsibility for transport delays or circumstances outside of our control causing late delivery. We shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control. Delivery will be to the address advised in your order. If no one is available at a residential or other address at the time of delivery, unless special instructions were given at time of order, a note will be left to advise if your order has been returned to the depot.

All risk in the products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order Normal delivery days are Monday to Friday. All prices exclude VAT.

Next day delivery: Orders must be placed before 1pm.

Standard: Orders placed after 1pm will be despatched the next working day.*

Tax and other charges

We charge Ireland VAT at 23% on all orders. All local customs, excise, value added and import taxes are your responsibility and we will not pay these charges.

In addition, we will not be responsible for any costs, fines, taxes or duties incurred as a result of goods being seized outside of Ireland. We will not provide any refunds or credit notes in these circumstances.

Product descriptions

In describing the Products available on our web site we attempt to be as accurate as possible. Miss Pink, however, does not warrant that Products descriptions or other content of this web site is accurate, complete, reliable or error-free. If a Product offered by us is not as described, your sole remedy is to return the Product in an unused condition in accordance with the provisions detailed below.

Your account

If you use our web site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account and all passwords. To place an order on this web site, you must be a trading entity (or a professional beauty therapist or hairdresser) (over the age of 16 years) otherwise you are not entitled to complete the on-line registration form required to place an order. We reserve the right to refuse service, terminate accounts or cancel orders at our sole discretion. We will deliver the goods ordered by you to the address given by you for delivery on the on-line registration form at the time of your order and by whatever means we reasonably consider appropriate.

Ownership of Goods

We will retain ownership of the goods you order until we receive full payment for the order including the applicable delivery charges (including any charges for re-delivery in accordance with Clause 3 above). Once the goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

Product availability

All products are subject to stock availability. If we have insufficient stock to deliver the goods ordered by you we may, at our option, send a carefully selected substitute, alternatively, any sum debited to your credit card will be re-credited to your account and we will notify you by e-mail at the address given by you in your registration form. The refund will be made as soon as possible after such notification and in any event within thirty days of receipt of your order. We will not be obliged to offer any additional compensation for disappointment suffered.

Retention of Title Clause

a. The risk in all goods passes to the Buyer upon delivery but title in the goods remains vested in Seller, and shall only pass from the Seller to the Buyer upon full payment being made of all sums due on whatsoever account or grounds to the Seller.

b. The Buyer agrees that prior to the payment of the whole price of the goods, the Seller, or appointed agents may enter the Buyer’s premises to collect such goods should the Seller request. Prior to such payment, the Buyer shall keep the goods separate and identifiable for this purpose, and shall return the goods to the Seller should the Seller request.

Liability and Limitations

The Buyer warrants that the goods will be used for professional use only.

Goods are sold on the understanding they will be used for their intended purpose. No responsibility will be accepted by the Company for the misuse of products by trained or untrained personnel.

The Company’s total liability for any claims howsoever arising shall not exceed the price of the goods supplied by the Company to the Buyer which are the subject matter of that claim.

The Company shall not be liable for any indirect or consequential loss (including but not limited to loss of business and/or loss of goodwill) whether the loss arises from the Company’s negligence or breach of duty in contract or in any other way.

Disclaimer

OTHER THAN AS EXPRESSLY SET OUT IN THESE CONDITIONS, MISS PINK MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED OR SUPPLIED ON THIS WEB SITE.MISS PINK AND THE HOSTS OF THIS WEB SITE, THEREFORE, EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED TO THE EXTENT PERMITTED BY LAW INCLUDING BUT NO LIMITED TO WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT OF THIS SERVICE, OUR PRODUCTS OR ANY MATERIALS. EXCEPT IN RESPECT OF PERSONAL INJURY ARISING FROM NEGLIGENCE, MISS PINK AND THE HOSTS OF THIS WEB SITE HEREBY EXCLUDE LIABLITY FOR ANY CLAIMS, LOSSES, DEMANDS OR DAMAGES OF ANY KIND WHATSOEVER WITH RESPECT OF ANY INFORMATION AND/OR SERVICES AND/OR PRODUCTS PROVIDED ON OR THROUGH THE WEB SITE INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTIAL OR CONSEQUENTAL LOSS OR DAMAGES, COMPENSATORY DAMAGES OR LOSS OF PROFITS OR DATA WHETHER BASED ON A BREACH OF CONTRACT OR WARRANTY, DELICT OR TORT (INCLUDING NEGLIGENCE) PRODUCT LIABLITY OR OTHERWISE.

Termination

We reserve the right to terminate immediately your ability to use any of our internet services at any time.

All goods are subject to availability.

The Company takes care to ensure that all sizes, specifications and descriptions provided are accurate and given in good faith, however slight variations in the actual goods may occur and the Company reserves the right to make alterations and/or amendments at its absolute discretion. The Company may record incoming telephone calls for training purposes and to improve customer service.

The Seller and Buyer do not intend that any of these terms and conditions shall be enforceable by virtue of the Contracts, by any person other than the Seller and Buyer or any company within the Seller’s group of companies.

The Seller may assign its rights under these terms and conditions. The Buyer has no reciprocal rights of assignment.

Any dispute or claim shall be governed by and construed in accordance with Irish law and the Seller and Buyer agree to submit to the exclusive jurisdiction of the Irish courts.

All written communication, including notices, should be addressed to Miss Pink Unit 9 Dundrum House, Dundrum Dublin 14 Ireland – info@misspink.ie – 01 21 66693